INSIGHTS
How your Business Processes Help Successful Change Management
How your Business Processes Help Successful Change Management Make change stick with effective process management As a manager, you want to achieve success for you and your teams. To remain successful, managers are consistently looking for new and better ways of...
‘But We All Speak English, So Why Do They Not Understand Me?’
But We All Speak English, So Why Do They Not Understand Me? Navigating language diversity in your organisation One of the by-products of globalisation is an increase in organisational language diversity. To manage this diversity, many organisations adopt a de-facto...
Four Easy Steps to Creating an Effective Communication Strategy
Four Easy Steps to Creating a Communication Strategy Many organisations work tirelessly on their strategic plans, conduct in-depth analysis using the many tools available, determine how to implement the various activities, how to craft the all-important vision and...
Are you ready to move forward? Processes for the ‘New Normal’
Are You Ready to Move Forward? How to ensure that your processes are supporting teams in the new ‘hybrid’ environment Amidst a year of uncertainty, there was overwhelming evidence to confirm one crucial change- the future of work is hybrid. While many countries and...
How to Listen to Understand, not to Respond
What does ‘listening to understand’ really mean? Let’s take a step back and appreciate the context in which we ask are confronted with this question. As a small business, we tend to think of internal communication as relatively straightforward- after all, with only 4...